CUSTOMER SURVEY

We want to know how well we are doing in serving you, our lodging customer.  Our success depends on whether or not we are meeting your needs.  You can help us to serve you better by taking a few moments to complete this survey based on your stay with us.  Please circle only one response for each question.  Your comments are important to us.

1.  How would you rate the quality of the service (friendliness, speed, efficiency, etc.) that you received during check in?

          Very Good          Good          Adequate/OK          Poor          Very Poor

2.  How would you rate the quality of the service (friendliness, speed, efficiency, etc.) that you receive during check out?

          Very Good          Good          Adequate/OK          Poor          Very Poor

3.  How would you rate the quality of the condition of the guest rooms (furniture and furnishings)?

          Very Good          Good          Adequate/OK          Poor          Very Poor

4.  How would you rate the quality of the housekeeping services (cleanliness of room, available amenities, response to special requests, etc.)?

          Very Good          Good          Adequate/OK          Poor          Very Poor

5.  How would you rate the quality of the condition of the public areas (lobby, public restrooms, elevators, etc.)?

          Very Good          Good          Adequate/OK          Poor          Very Poor

6.  How would you rate the overall quality of the customer service that you received during your stay with us?

          Very Good          Good          Adequate/OK          Poor          Very Poor

Comments:

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Thank you for your time and effort, we truly appreciate it.

Please drop off Customer Survey at the front desk or mail to

Army Lodging

P.O. Box 400

White Sands Missile Range, NM  88002